Shipping policy
Shipping Policy
Effective Date: [JANUARY 1 2025]
Thank you for shopping with Heart of a Woman! Please review our Shipping Policy below to understand how we process and deliver orders.
1. Order Processing
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Orders are typically processed within 2–5 business days (excluding weekends and holidays) after payment is received.
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You will receive an email confirmation with tracking information once your order has shipped.
2. Shipping Rates & Delivery Times
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Shipping rates are calculated at checkout based on your location and selected shipping method.
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Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to weather, carrier issues, or other circumstances beyond our control.
3. Domestic Shipping (United States Only)
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We currently ship within the United States only.
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Standard shipping usually takes 3–7 business days after processing.
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Expedited options may be available at checkout.
4. Order Tracking
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Once shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
5. Lost, Stolen, or Delayed Packages
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Heart of a Woman is not responsible for packages that are lost, stolen, or misdelivered after being marked as “Delivered” by the carrier.
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If your package is lost in transit (and not marked as delivered), please contact us at info@heartofawoman.shop, and we will assist in filing a claim with the carrier.
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Delivery delays caused by carriers, weather, or other factors are outside our control and are not eligible for refunds.
6. Address Accuracy
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Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Contact Us
If you have any questions about shipping, please reach out to us at:
📧 info@heartofawoman.shop