Terms of service

Terms of Service

Effective Date: [JANUARY 1 2025]

Welcome to Heart of a Woman! These Terms of Service (“Terms”) govern your use of our website (www.heartofawoman.shop) and the purchase of products from our online store. By accessing our site or completing a purchase, you agree to these Terms. Please read them carefully.

1. Eligibility

  • To shop with us, you must be at least 18 years old or have permission from a parent/guardian.

  • You agree to provide accurate and up-to-date information when creating an account or placing an order.

2. Products & Availability

  • We do our best to display product details, colors, and descriptions as accurately as possible. However, we cannot guarantee your device’s screen will show exact colors.

  • All products are subject to availability. We reserve the right to discontinue or limit quantities at any time.

3. Orders & Payments

  • When you place an order, you agree that all details you provide are true and accurate.

  • Payments must be made through the approved payment methods listed at checkout.

  • We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

4. Pricing & Promotions

  • Prices are listed in U.S. dollars and are subject to change without notice.

  • Discounts, promotions, or sales are valid only for the time periods stated and cannot be applied to past purchases.

5. Shipping & Delivery

  • Orders are shipped to the address you provide at checkout. Please ensure your shipping information is correct.

  • We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control.

  • Once an order is marked “delivered” by the carrier, responsibility for the package transfers to you.

6. Returns, Exchanges & Refunds

  • All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

  • Exceptions may be considered for defective or incorrect items. To request an exception, email info@heartofawoman.shop within 7 days of receiving your order with your order number, photos (if applicable), and details of the issue.

  • If approved, refunds will be processed to the original payment method within 30 days from the date of approval. Processing times may vary by bank or card provider.

7. Intellectual Property

  • All content on this website—including logos, images, text, graphics, and product designs—is the property of Heart of a Woman and may not be copied or reproduced without written permission.

8. Limitation of Liability

  • Heart of a Woman is not liable for indirect, incidental, or consequential damages related to your use of our site or products.

  • We are not responsible for lost, stolen, or misdelivered packages once marked delivered by the carrier.

  • Products are sold “as is” with no warranties, unless required by law.

9. Privacy

  • Your use of our online store is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.

10. Changes to Terms

  • We may update these Terms at any time. Changes take effect once posted. By continuing to use the site, you agree to the updated Terms.

11. Contact Information

For questions about these Terms, please contact us at:
📧 info@heartofawoman.shop